Privacy Policy
Last updated: January 30, 2026
At ADONIC, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our facial analysis service. By using ADONIC, you agree to the practices described in this policy.
Consent & Legal Bases
Before using our service, you must explicitly consent to this Privacy Policy and the Terms of Service . Your consent is required before payment or account creation.
Legal Compliance: We process personal data in accordance with GDPR, CCPA, and other applicable data protection laws. Our processing is based on your consent, performance of our contractual obligations to provide services, and our legitimate interests in security, fraud prevention, and service improvement.
Data Collection
We collect only the information necessary to provide our facial analysis service:
- Photos:Front and side facial photos you upload for analysis.
- Demographics:Age, ethnicity, and gender details you provide to improve analysis accuracy.
- Email:Your email address (collected via Stripe) to deliver your analysis results.
- Payment Information:Payment details are processed by Stripe. We never store your card information on our servers.
- Device & IP Information:IP address, device type, browser information, and approximate location for security and analytics.
- Usage Logs:Service interactions, timestamps, and session data for troubleshooting and improvement.
- Cookies:Essential cookies for session management, authentication, and optional analytics cookies to improve our service.
Photo Storage
120-Day Retention Period
Your photos are securely stored for 120 days from the date of your analysis. This allows you to access your results and track progress over time.
Automatic Deletion
After the 120-day retention period, your photos and associated analysis data are automatically and permanently deleted from our servers. No manual action is required.
Early Deletion Requests
You may request early deletion of your data at any time by contacting us at support@adonic.app. We will process your request within 48 hours.
Data Usage
Your privacy is our priority. We have strict policies about how your data is used:
We use your data exclusively for:
- Generating your personalized facial analysis report
- Delivering your results via email
- Processing your payment securely
- Providing customer support when requested
Data Retention Periods
We retain your data only for as long as necessary. Here are our data retention periods:
Photos
120 days
Automatically deleted after 120 days from analysis date. Early deletion available on request.
Analysis Results
120 days
Your facial analysis scores, reports, and recommendations remain accessible for 120 days.
Personal Information
Until account deletion
Email, demographics, and account preferences retained until you delete your account or request erasure.
Payment Records
7 years
Transaction records retained per legal and tax requirements. Payment card data never stored.
Usage Logs
90 days (anonymized)
Retained for 90 days, then anonymized and used only for aggregate analytics.
Security Measures
We implement industry-standard security measures to protect your personal information:
Encryption in Transit
All data is transmitted using TLS 1.3 encryption protocols.
Encryption at Rest
Stored data is encrypted using AES-256 encryption standards.
Access Controls
Multi-factor authentication, role-based access, and least-privilege principles.
Security Audits
Regular security assessments and penetration testing.
Incident Response
Documented procedures for detecting and responding to security incidents.
PCI DSS Level 1 Certification: Our payment processing is conducted through Stripe, which is PCI DSS Level 1 certified, ensuring the highest standard of security for payment card data.
AI Processing & Decision-Making
How AI Analysis Works
ADONIC uses AI-powered algorithms to analyze facial features and generate personalized reports. This automated decision-making process provides informational assessments and recommendations.
Nature of Service
Non-medical and informational only - not a diagnostic or medical tool.
Data Used
Your uploaded photos and optional demographic information.
Human Review
Individual analyses are not reviewed by humans. However, you may request human review of your results.
Your Rights: You have the right to contest automated decisions and request alternative assessment methods.
To request human review or contest an automated decision, contact us at support@adonic.app with subject "AI Decision Contest".
Third-Party Services
We work with trusted third-party services to provide our facial analysis. Each service processes data according to its own privacy policy and terms of use. We encourage you to review these policies for more details.
We carefully evaluate third-party services and only use those that meet our strict privacy and security standards.
Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a complete copy of all personal data we hold about you. Email support@adonic.app with subject "Data Access Request".
Right to Rectification
Request correction of inaccurate or incomplete data. Email support@adonic.app with details of the correction needed.
Right to Erasure
Request permanent deletion of your personal data, photos, and analysis results. Processed within 48 hours.
Right to Data Portability
Receive your data in a structured, commonly used format (JSON or CSV) for transfer to another service.
Right to Restriction
Request limitation on how we process your data, such as disabling certain features while retaining core service access.
Right to Object
Object to certain types of data processing, such as marketing communications or specific data uses.
Right to Non-Discrimination
Receive equal service regardless of your privacy choices. We will not discriminate for exercising your rights.
Right to Contest AI Decisions
Request human review of AI-generated analysis results or opt out of automated processing.
For EU residents (GDPR): You have additional rights including the right to data portability and the right to lodge a complaint with a supervisory authority.
For California residents (CCPA): You have the right to know what personal information we collect and to request deletion. We do not sell your personal information.
Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how we handle your data, please contact us:
We aim to respond to all privacy-related inquiries within 48 hours.